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There is often a gap between recognising the importance of document management and Document Control and measuring its real impact on a project. The issue is rarely a complete absence of document management. It is more often partial management, insufficiently structured or poorly aligned with the complexity of the project.

Although both disciplines deal with information, they do not address the same challenges, do not rely on the same mechanisms and do not create the same value for a project.

In engineering, construction projects and regulated industries, technical documentation is what keeps projects moving. Drawings, specifications, procedures and reports are used every day by engineers, contractors and operators. This is where the role of a document controller becomes crucial.

The InfoSystem Model Canvas (IMC) can be significantly described as a recent evolution of the triptych People Process Technology (PPT) and of the Leavitt diamond (People, Process, Technology, Organisation).

Using the concepts of systems thinking to steer digitalisation and “AIfication” offers a crucial framework for navigating the profound transformations these technologies bring to our world.

The three concepts—Meadows’ systems, natural ecosystems, and infoSystems—share fundamental characteristics of interconnectivity, nesting and hierarchy, dynamic behavior, and feedback mechanisms.

In our interconnected world, understanding complex phenomena is paramount. Three powerful frameworks often come to mind: the Holistic Approach, Systems Thinking, and the Complex Thought of Edgar Morin.

But what is a trusted infoSet? It’s a set of information, whether documents, data, or both.

Exquando had the pleasure of discussing with STIB about their information governance initiative. We invite you to read their testimony and give us your feedback!